How can we help?

Email support@aleen.fit from the address used for your Aleen account. Include your device type, app version, and a short description of what happened. Do not email passwords, full payment-card details, or unnecessary health information.

Purchases, renewals, cancellations, and refunds are managed by the mobile app-store account that made the purchase. Use Restore purchases in Aleen if an active subscription is not appearing after sign-in.

Review the Privacy Policy and Consumer Health Data Notice. You can permanently delete your account inside Settings; the Delete Account page explains the same process if you cannot access the app.

Aleen provides fitness and general nutrition coaching, not medical care. It cannot diagnose symptoms, prescribe treatment, or advise on medication or dosing. Read the Safety & Medical Boundary. If you may be experiencing an emergency, contact local emergency services now rather than waiting for app support.