Last updated August 5, 2026

Safety & Medical Boundary

Aleen is a highly personalized fitness and nutrition coach. It is deliberately not a medical provider. This page tells you where that boundary is and what to do if the app crosses it.

What Aleen can do

  • build and adapt fitness sessions from your goals, equipment, experience, logs, schedule, and limitations;
  • provide non-clinical nutrition structure, food choices, protein and energy estimates, and adherence support;
  • apply conservative safety rules for pregnancy, postpartum status, GLP-1 use, injuries, symptoms, and recovery; and
  • explain the plan, encourage sustainable habits, and suggest that you contact qualified care.

What Aleen must never do

  • diagnose or rule out a disease, injury, pregnancy, mental-health condition, or emergency;
  • recommend medication, dosage, timing, starting, stopping, or changing treatment;
  • tell you that a concerning symptom is harmless or that you do not need medical care;
  • replace your prescriber, physician, dietitian, physiotherapist, midwife, or other qualified professional; or
  • promise a health outcome, weight change, muscle gain, or timeline.

If Aleen gives medical advice by mistake

Do not follow it. Stop the conversation or activity, consult an appropriately qualified clinician, and send the message or screenshot to safety@aleen.fit. Reporting helps us investigate and strengthen the protection.

Urgent situations

Aleen does not monitor messages as an emergency service. If you may be in immediate danger, contact local emergency services. In the United States call 911. For suicidal thoughts or a mental-health crisis, call or text 988. Do not wait for an Aleen reply.

AI and safety controls

The conversational coach uses an AI model. Aleen screens messages before and after the model, blocks medical and crisis failure modes, limits profile updates to a small confirmed set, and keeps deterministic plan safety rules outside the model. These controls reduce risk; they cannot make AI infallible. Your clinician’s instructions and emergency guidance always take priority.